Clinic & Healthcare Technology Services

Complete IT & Technology Management for Multi-Site Clinics.

We manage the technology behind clinical operations — connectivity, security, devices, and compliance — so your staff can treat patients instead of chasing IT.

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Built for the way clinics actually operate

Clinics carry obligations most businesses do not. Protected health information sits on every workstation. Downtime is not an inconvenience, it is cancelled appointments. And when an auditor asks who is accountable for a safeguard, somebody has to be able to answer with a document rather than a recollection.

Crump Tech provides end-to-end technology management built around those realities — across every site you run.

Why clinic groups keep a partner rather than only hiring

An internal IT hire is good at the day-to-day. There are three things one person structurally cannot be.

Your accountable third party

A Business Associate Agreement needs a business associate. An employee cannot hold that role for their own employer.

Awake at 2am, and on holiday

Coverage across sites and out of hours is a rota problem, not a headcount problem.

In two buildings at once

When you open a location, the build competes with the support queue. We do both without either stopping.

Compliance · HIPAA & 42 CFR Part 2

Compliance You Can Hand to an Auditor

The part an internal hire cannot cover on their own. We act as your accountable technology partner, with the documentation to prove it.

  • Business Associate Agreements (BAA) in place
  • HIPAA Security Rule safeguards implemented and documented
  • 42 CFR Part 2 handling for substance use disorder records
  • Access control, audit logging and review
  • Written policies, evidence retention and audit-ready reporting
  • Incident response and breach notification procedures
Uptime · Connectivity

Connectivity Across Every Location

A clinic that cannot reach its records cannot treat patients. We design and manage connectivity so sites stay open.

  • ISP management and multi-site circuits
  • Router and enterprise firewall install and management
  • Real-time network traffic monitoring
  • Starlink emergency failover so a site stays open when the line drops
  • Secure site-to-site links between locations
Patient Data · Email & Files

Email, Files & Internal Collaboration

Communication and file systems configured for protected health information, not general office use.

  • Microsoft 365 and Google Workspace under a signed BAA
  • Encrypted email and secure external sharing
  • Permissions structure built around minimum necessary access
  • SharePoint and Drive configuration for clinical records
  • License provisioning, onboarding and offboarding
Security & Monitoring

Protecting Records and Staff Accounts

Healthcare is targeted more than most sectors. Protection is proactive and monitored, not left to chance.

  • Enterprise-grade antivirus and endpoint protection
  • Real-time threat detection and 24/7 monitoring
  • Immediate isolation and response to incidents
  • Phishing and email attack detection
  • Account lockdown and credential compromise procedures
Devices · Clinical Workstations

Device Management

Every device that touches a patient record, managed, patched and accounted for.

  • Apple Business Manager and Windows device enrolment
  • iPad and iPhone lockdown policies for clinical use
  • Full-disk encryption enforcement
  • Centralized device dashboards and asset inventory
  • Remote wipe for lost or stolen equipment
Physical Security · Cameras

Facility Security & Camera Systems

Security systems designed for clinical facilities, staff safety and incident review.

  • Camera system installation and configuration
  • Ongoing management and real-time monitoring
  • Incident playback for internal review and liability documentation
  • Access control and after-hours coverage
IT Operations

Ongoing IT Operations & Support

Structured operations that support day-to-day issues and give leadership long-term visibility.

  • Centralized IT ticketing system
  • Documentation platform kept current, not stale
  • Asset tracking for hardware and systems
  • After-hours and escalation coverage
Expansion & New Sites

Opening Locations Faster Than You Can Staff IT

Technology planning and execution for clinic groups adding sites — the point at which most internal teams stop scaling.

  • New clinic IT builds, start to finish
  • Structured transition process for acquired practices
  • Standardized site templates so every location works the same way
Procurement

Hardware Procurement & Deployment

We handle sourcing and preparation of equipment so it arrives ready to deploy.

  • Equipment purchasing
  • Pre-configured hardware delivery
  • Asset tagging and on-site deployment
Domains, Websites & Marketing

Digital Infrastructure

Your online presence and referral pipeline, managed end to end.

  • Domain and DNS management
  • Website hosting and development
  • SEO implementation and analytics

Real-World Experience in Healthcare

Crump Tech manages technology for behavioral health, treatment and therapy providers operating across multiple sites and multiple states — including connectivity failover, facility cameras, device management, and the compliance posture that keeps records defensible.

Technology managed for the way clinics operate.

Crump Tech is your long-term technology partner for reliable systems, protected records, and defensible compliance.

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