Full-Service Managed IT.
Let us handle all your IT needs.
24/7 IT Help Desk Support
When something breaks, you need help fast — not a phone tree. Our help desk gives your team direct access to real technicians who speak plain English, not jargon. With a 24-hour average resolution time, most issues are fixed before they slow you down.
- Remote troubleshooting & resolution
- Plain-language communication
- 24-hour average resolution time
- Ticket tracking & status updates
- Escalation management
Cybersecurity & Compliance
Cyber threats don't take days off, and neither does our security. We layer firewalls, endpoint protection, and encrypted backups to keep your business safe — and help you meet HIPAA, PCI-DSS, and other compliance requirements without the headache.
- Firewall management
- Endpoint protection (antivirus, EDR)
- Encrypted backup solutions
- HIPAA & PCI-DSS compliance support
- Security awareness training
- Threat monitoring & response
Cloud Solutions & Licensing
We manage your cloud subscriptions so you're not overpaying for licenses you don't use — or missing features you need. From Microsoft 365 to Adobe Creative Cloud, we handle setup, migration, user management, and ongoing optimization.
- Microsoft 365 setup & management
- Adobe Creative Cloud licensing
- Cloud migration planning
- User provisioning & offboarding
- License optimization & cost control
Network Design & Optimization
A slow or unreliable network costs you productivity every day. We design, deploy, and optimize wired and wireless networks — specializing in Ubiquiti infrastructure — so your team stays connected without dead zones or bottlenecks.
- Network design & architecture
- Ubiquiti wireless deployment
- Performance monitoring & tuning
- VPN & remote access setup
- Network security hardening
Data Backup & Disaster Recovery
Ransomware, hardware failure, accidental deletion — data loss can happen to anyone. Our automated backup solutions keep copies of your critical data both offsite and in the cloud, with tested recovery procedures so you're back up fast when it matters.
- Automated daily backups
- Offsite & cloud redundancy
- Disaster recovery planning
- Regular recovery testing
- Rapid restoration
Hardware & Software Procurement
We're not tied to any vendor, so our recommendations are based on what actually fits your business — not what earns us the biggest kickback. We handle research, purchasing, setup, and deployment so new equipment works from day one.
- Vendor-neutral recommendations
- Volume purchasing & cost savings
- Hardware setup & deployment
- Software installation & configuration
- Asset lifecycle management
Strategic IT Consulting
Technology should support your business goals, not just keep the lights on. We work with you to build IT roadmaps, audit your current setup, and plan investments that make sense for where your business is headed — not just where it is today.
- Technology audits & assessments
- IT roadmap development
- Budget planning & forecasting
- Vendor evaluation & selection
- Digital transformation guidance
Industry-Specific Solutions
Every industry has unique IT requirements — compliance rules, specialized software, specific workflows. We bring experience across education, manufacturing, healthcare, and retail to deliver solutions that fit your industry's needs, not generic one-size-fits-all packages.
- Education technology solutions
- Manufacturing systems support
- Healthcare IT & HIPAA compliance
- Retail POS & inventory systems
- Industry compliance guidance
Co-Managed IT
Already have an IT person or team? Great — we're not here to replace them. Co-Managed IT gives your internal staff the backup they need: overflow support, after-hours coverage, specialized expertise, and a second set of eyes on security. Think of us as your IT team's IT team.
- Overflow & after-hours support
- Specialized expertise on demand
- Shared ticketing & documentation
- Security monitoring & patch management
- Vacation & leave coverage
- Scalable — dial up or down as needed
vCIO & IT Leadership
Small and mid-size businesses need IT strategy just as much as enterprises do — they just can't justify a six-figure CIO salary. Our vCIO service gives you a dedicated technology advisor who attends your planning meetings, builds your IT roadmap, manages vendor relationships, and ensures technology decisions align with business goals.
- Dedicated virtual CIO advisor
- IT roadmap & budget planning
- Vendor evaluation & management
- Technology governance & policy
- Quarterly business reviews
- Board & leadership presentations
Managed AI Solutions
AI is transforming how businesses work — but rolling it out without a plan leads to data leaks, wasted licenses, and confused employees. We help you adopt tools like Microsoft Copilot, ChatGPT, and AI-powered automation safely: with proper data governance, user training, and measurable ROI.
- Microsoft Copilot deployment & training
- AI readiness assessment
- Data governance & security policies
- Workflow automation with AI
- Employee training & adoption programs
- ROI tracking & optimization
Compliance & Regulatory Readiness
Compliance isn't optional — and it's not something you figure out after an audit fails. We build compliance into your IT infrastructure from the ground up: gap assessments, policy development, technical controls, and ongoing monitoring so you're always audit-ready, not scrambling.
- HIPAA compliance for healthcare
- SOC 2 readiness & documentation
- PCI-DSS for payment processing
- CMMC for defense contractors
- Gap assessments & remediation plans
- Ongoing compliance monitoring
IT Onboarding & Offboarding
New hires need a laptop, email, software, and access on day one — not day five. And when someone leaves, their access needs to be revoked immediately, not next week. We handle the full employee IT lifecycle: provisioning, account setup, device deployment, and secure offboarding with documented audit trails.
- Day-one laptop & software setup
- Email & application provisioning
- Access control & permissions setup
- Secure offboarding & account revocation
- Device recovery & data wiping
- Audit trail & compliance documentation
Cyber Insurance Support
Cyber insurance carriers are raising premiums and tightening requirements. If your security posture doesn't meet their standards, you'll pay more — or get denied. We help you implement the controls insurers want to see (MFA, EDR, backups, incident response plans) so you qualify for better coverage at lower rates.
- Insurance application support
- MFA & access control implementation
- EDR & endpoint protection
- Incident response planning
- Security posture documentation
- Premium reduction strategies
Business Intelligence & Reporting
You're sitting on valuable data — sales figures, support metrics, operational KPIs — but if it's trapped in spreadsheets and disconnected systems, it's not helping anyone. We build dashboards and reporting solutions that pull your data together into clear, actionable views so you can make decisions based on facts, not gut feelings.
- Custom dashboards & KPI tracking
- Data integration across systems
- Automated reporting & alerts
- Microsoft Power BI setup
- Sales & operations analytics
- Executive summary reports
Device Fleet Management
When your team uses dozens or hundreds of devices, keeping them patched, secure, and consistent is a full-time job. Our fleet management service handles it all — inventory tracking, OS and software updates, security policy enforcement, and remote wipe capability — whether your devices are in the office or scattered across the country.
- Centralized device inventory
- Automated OS & software patching
- Security policy enforcement
- Remote lock & wipe capability
- Jamf (Apple) & Intune (Windows) management
- Device lifecycle & refresh planning
We do IT.
We can be your outsourced IT Team.
Beyond managed IT, we also handle marketing, SEO, and web services — so you get one partner for everything technology-related.
IT Consultation
Organizations struggle to ensure safeguards are consistently applied to protect their valuable information. Inconsistencies in security measures are often attributable to variations in available security products, support tools, administration techniques, and delivery mechanisms. CrumpTech reviews your organization's security infrastructure against the following three principles.
Key Capabilities
- Security Architecture — Policy, People, Process
- Preventative Controls — Technology, Tools and Techniques
- Detective Controls — Management, Monitoring and Review
Google Ads PPC
Our experience paying for keywords on Google AdWords allows us to create highly specific keywords depending on your needs. We'll create highly focused campaigns that will effectively deliver highly interested buyers looking for what you have to offer to your website. Unlike organic optimization techniques, our investment in Pay-per-click Google Ads requires no investment from our clients that provides much more return than most other search engine marketing methods.
Key Capabilities
- Google AdWords management
- Professional optimization and reporting
- Web analytics & conversion tracking
Online Marketing & SEO
Our goal is to build a system that will grow by itself and deliver residual results while achieving local wins of feeding current business with leads and sales. We follow a proven methodology: Discovery, Auditing, Strategy, Execution, and Measurement — each phase building on the last to deliver sustained organic growth.
Key Capabilities
- Discovery — researching and defining non-paid search visitor customer journey
- Auditing — identifying caveats to ranking and developing IT ready solutions
- Strategy — strategic creation built around your business objectives
- Execution — on-site and off-site SEO efforts executed
- Measurement — frequent re-evaluations of campaign progress
Website Design
Our mission is to provide top-notch, affordable websites designed with your customers in mind. We believe your website should be user-friendly, look great and make it easy to share content on social media while producing a variety of relevant, including health care, fitness, non-profits and law. We know how to create a successful site that matches your vision and meets the needs of your audience.
Key Capabilities
- WordPress specialist
- Mobile-responsive design
- SEO-optimized structure
- Fast loading & modern UX
Need Something More Specific?
These are just our core services. We can build custom solutions for any unique business need — just tell us what you're trying to solve.
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